Employment Opportunities

Job Openings

Service Writer

Titusville Ford currently has an opening for a Service Writer in our beautiful, brand new, state of the art facility located in Titusville, PA.

 

Responsibilities:

*Assist customers in servicing, repairing, and explaining each service need.

*Understanding customer's requirements and concerns; matching requirements and concerns to various service options.

*Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.

*Keeps abreast of new products, features, accessories and attend product training as required.

*Maintain a service follow up system that encourages repeat and referral business and contributes to customer satisfaction.

*Supervising all service and parts department personnel, as well as monitoring their performance in servicing customers.

*Creating goals and objectives for the departments.

*Maintain and motivate technician efficiency.

*Upsell service and maintenance repairs as recommended by service technicians.

*Administers warranty claims, reviews warranty policy adjustments, understands and applies warranty guidelines, ensures correct processing of claims and communicates warranty information and clarifications to customers.

 

Qualifications:

*A minimum 3 years of experience as a Ford Service Manager is required.

*Strong focus on providing excellent customer service.

*Team-based managerial experience with a strong focus on effective team member communications and team member development.

 

Qualified candidates should email a current resume or work history to jennifer@titusvilleford.com. All inquiries are kept strictly confidential.


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Sales Consultant

Titusville Ford currently has an opening for a Sales Consultant in our beautiful, brand new, state of the art facility located in Titusville, PA.

 

Responsibilities:

*Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.

*Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.

*Build strong rapport with customers.

*Overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.

*Establishes annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.

*Serves as a liaison between sales department and other departments.

*Identifies customer concerns, needs, and expectations so that action plans can be determined and implemented.

*Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system.

*Perform high-quality, professional, and knowledgeable presentation and demonstration of vehicles.

*Conduct business in an ethical, and honest fashion with integrity.

 

Qualifications:

*Automotive sales experience is required.

*Strong focus on providing excellent customer service.

*Excellent organizational and time management skills.

 

Qualified candidates should email a current resume or work history to jennifer@titusvilleford.com. All inquiries are kept strictly confidential.
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Automotive Technician

Titusville Ford currently has an opening for an Automotive Technician in our beautiful, brand new, state of the art facility located in Titusville, PA.

 

Responsibilities:

*Perform assigned work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory standards.

*Diagnose the cause of malfunctions and perform repairs authorized by the Service Consultants.

*Coordinate with the Parts Department to ensure availability of parts.

*Examine the vehicle to determine if additional safety or service work is required.

*Road test vehicles to ensure quality of repair and ensuring vehicles remain clean.

*Keep abreast of factory technical bulletins and attend factory-sponsored training classes.

*Document work performed as directed by Service Consultants.

*Maintain the shop area by keeping it neat, clean and remain accountable for all tools used.

*The Technician will be required to work closely with others or independently, as required.

*Dealership uniforms are required.

 

Qualifications:

* Ability to think independently and solve problems.

* Ability to collaborate with team members and work together to find solutions.

* Qualified individuals must hold a valid PA State Inspection license.

 

Qualified candidates should email a current resume or work history to jennifer@titusvilleford.com. All inquiries are kept strictly confidential.


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Contact

Titusville Ford

11430 Hydetown Road
Directions Titusville, PA 16354

  • Sales: 814-827-3673
  • Service: 814-827-3673
  • Parts: 814-827-3673

Hours

  • Monday 9:00AM-5:00PM
  • Tuesday 9:00AM-5:00PM
  • Wednesday 9:00AM-5:00PM
  • Thursday 9:00AM-5:00PM
  • Friday 9:00AM-5:00PM
  • Saturday 9:00AM-1:00PM
  • Sunday Closed